Friday, October 14, 2011

Medical Assistant Roles - Mastering Telephone Techniques and Good manners

One of the major duties of a medical assistant is to act as an administrative assistant of the medical professionals. They act as mediator between patients and medical professionals. Being civil, maintaining a respectful and pleasant voice when delivering messages are basic in performing these duties.

Addressing a patient or medical workers with his or her appropriate name is cardinal. It tells a person if he is considerate and professional. Cited below are excellent tips on how to make and t

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